Why are our forms not sending email notifications?

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    ApocForms
    Asked on March 02, 2018 at 02:33 PM

    Good day.  I am loving the application and getting ready to send our first big form.  Strangely, while testing yesterday, all worked well.  Today, the tests are not going so well as we do not get notification emails when a form is complete.  I do get the TEST EMAIL rather quickly, but NOT the real email when the form has a completion.  I double checked and even recreated the email notification to no avail.


    Any suggestion?

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    TREVON
    Answered on March 02, 2018 at 03:16 PM

    Earlier on today we received complains of form notifications not working. Our team is currently looking into the issue and we will update you on this thread once the issue is resolved.

    Our sincere apologies for any inconveniences caused.

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    photoguy123
    Answered on March 02, 2018 at 03:28 PM

    our form isn't sending notifications either.
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    TREVON
    Answered on March 02, 2018 at 03:37 PM

    I have moved your request to the thread: https://www.jotform.com/answers/1403491