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ppolishookAsked on March 2, 2018 at 3:17 PMBTW, this is also improper grammar. It's Your request *has* been received. And your help pages are wrong too. This page *wrongly* says that you can download the zip file immediately via a prompt. https://www.jotform.com/help/356-How-to-Download-the-Submission-Files
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Elton Support Team LeadReplied on March 2, 2018 at 3:40 PM
You're right about the grammar. I have escalated it to our higher ups for correction.
Regarding on the guide, we have updated it to avoid confusions. Thanks