How can I change my user name?

  • Profile Image
    Alexandramontgomery
    Asked on March 02, 2018 at 03:41 PM

    Hello


    How can i change my username ? I went to profile settings but there is no option to edit. I would like my username to be my company name " ComfortKeepers" since it is a corporate acocunt


    Thank you,

  • Profile Image
    jonathan
    Answered on March 02, 2018 at 04:55 PM

    Only us from support can change JotForm username. We can do this for you. 

    But currently the new username ComfortKeepers you prefer was already taken/exist.

    You can test for the available username in the signup page https://www.jotform.com/signup

    Ex:

    1520027660zzz 2018-03-03 05.54.01.png


    Let us know of the new username and we will change your current one.

    Thanks.

  • Profile Image
    Alexandra
    Answered on March 02, 2018 at 04:58 PM

    Thank you for your quick response! can we do ComfortKeepersCKFI

  • Profile Image
    jonathan
    Answered on March 02, 2018 at 06:00 PM

    I have now changed your username to ComfortKeepersCKFI

    You can check the updated status when you log in using the new username at https://www.jotform.com/login