Incorrect Calculation

  • boostin
    Asked on March 2, 2018 at 4:04 PM

    I created a form that has a very complex calculation with a lot of rules. The performance of the form was not great. So I broke it up into two separate forms. 

    The performance was better with two separate forms. However, now the calculations for the below fields are completely incorrect on mobile: 

    - 2019 Estimated Predicted Salary

    - 2020 Estimated Predicted Salary

    - 2021 Estimated Predicted Salary

    The calculations are fine and working on a browser on a laptop or desktop. However, they are not correct on a browser on a mobile phone. 

    I added the URL for this forms below. 

  • Marvih
    Replied on March 2, 2018 at 5:19 PM

    Can you please give us any details or sample input on how to replicate the issue.

    You can also post a screenshot of the calculation result that you said is incorrect on Mobile devices.

    Here is how to post a screenshot https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Forms shouldn't have any functionality difference on Mobile or any devices. Therefore, it would greatly help us if you can post a screenshot of the issue so we can compare and be able to replicate it.


    Thank you, we will wait for your response.