All States and Cities widget: ID Numbers showing next to city/state/country in submission emails.

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    Asked on March 02, 2018 at 05:45 PM

    Hi, on the email notification we receive with the information that was added to the form, numbers are being added next to the country. I'm not sure how to describe this, here are images:



    Thank you page/email:


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    Answered on March 02, 2018 at 08:28 PM

    Upon checking, I can see that this is a normal behavior of the All States and Cities widget. I did a test on a simple form and the same thing happen. The number indicates the position of the option in the dropdown.


    Would you like it to be hidden? We can send it to our developers as a feature request if you want. However, we cannot provide any ETA on when will it be available.

    We will wait for your confirmation. Thank you.

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    Answered on March 02, 2018 at 08:42 PM

    Hi, what you're speaking of is on the actual form. It's ok to show there. This is the thank you page and the email notification.

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    Answered on March 03, 2018 at 02:44 AM

    I hear your concern. It seems when the form is submitted, instead of name, ID is being displayed for the city of "All States and Cities" widget. Please check the screenshot below:


    The value of State is displayed correctly in submission emails but for Country, it shows name of the Country along with the ID. For City dropdown, only ID is displayed but no name.

    I am reporting it to our backend team. We will get back to you as soon as we have any update form them.

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    Answered on August 22, 2018 at 10:05 AM

    Hi, we apologize for the delayed response. In this time we make several important fixes in this widget. Widget should works fine now, please try widget once a let us know.