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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unblock customer IP

    Asked by Josh Kraemer on October 19, 2012 at 06:24 PM


    A customer contacted me saying got a message that his IP was banned when he tried to submit on of my forms. His IP is

    Can you please unblock this IP?



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    JotForm Support

    Answered by NeilVicente on October 19, 2012 at 06:31 PM

    Hi Josh,

    As per your request, I have unblocked the aforementioned IP address.

    Feel free to contact us again if you have further queries or concerns.

    Thank you and have a nice weekend!