Totals not working

  • BadgerBayManagement
    Asked on March 3, 2018 at 11:17 AM

     We have a pretty in depth form that totals items after 35 available entries.  We noticed that the Research total area isn't totaling.  I have no idea why, as I set this up the same as the other areas.  


    Can you assist us in figuring why this area isn't totaling correctly/at all?


    Screen shot attached.

    Jotform Thread 1404065 Screenshot
  • Mike_G JotForm Support
    Replied on March 3, 2018 at 3:05 PM

    We will be glad to help you with your concern.

    I have checked your form and to my understanding, you have 35 sets that contain these numbered fields: CEU Evaluation, CEU Treatment, CEU Research, and CEU Other/Related.

    Then, the total of all of the input in those fields will be shown in the fields shown in your screenshot respectively.

    I have tested your form and I can only assume that you were able to fix the issue you described since the value of the Total number of CEUs in Research showed 35 when I filled each CEU Research field in all 35 sets with 1.

    1520107465t14 53 31 Screenshot 10

    If, in any case, I have misunderstood your concern, please feel free to get back to us and give us more details.