What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using Autoresponder and Email Notification together

    Asked by JenniferPettley on October 19, 2012 at 06:35 PM

    Is there a way for the person submitting the form to receive an automated email response and at the same time the maker of the form (us) to recieve an email notification?  We don't want to log-in every time to check for responses.  But it appears you can only do one or the other under e-mail alerts.  The radio buttons only accept one choice.  Is this correct?

    I want our staff to be able to receive via email notification of someone registering for our workshop.  At the same time, I want the registrant to receive an automated confirmation from us.  It doesn't appear that I can have the form do both, according to the notification choice on e-mail alerts.


    Jennifer Pettley

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    JotForm Support

    Answered by Mike_T on October 19, 2012 at 06:45 PM

    Thank you for contacting us.

    I am happy to inform you that it is possible to have multiple Email Notifications and Autoresponders on the same form.

    Please give it a try, and let us know if you need any further assistane on this. We would love to help.