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bhpinfoAsked on March 3, 2018 at 12:05 PM
Hi,
My form doesn't seem to send any data to CM. List is a single opt in. Tried many times, but no luck. Any ideas?
https://form.jotformeu.com/80596457583370
Best regards,
Kasia
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TREVONReplied on March 3, 2018 at 3:11 PM
I have cleared your form cache, kindly try removing and adding the integration again. If the issue persists kindly do let us know.
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bhpinfoReplied on March 3, 2018 at 3:25 PM
It went through now, but only Name and email fields, not my additional field.
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Elton Support Team LeadReplied on March 3, 2018 at 5:30 PM
Make sure the same field type matches in your Campaign Monitor. Or if it's a checkbox from JotForm, try to match it with a textbox in your Campaign Monitor form fields.
Alternatively, you can also integrate JotForm with Campaign Monitor through Zapier. https://zapier.com/apps/campaign-monitor/integrations/jotform
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NeilVicenteReplied on June 17, 2018 at 6:27 PM
Hi there,
We've made improvements with the way custom fields are being assigned to new Campaign Monitor contacts.
Can you kindly tell us if you're still having issues with your integration?
Best,