My form is loading very slowly on my Website

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    cmjingjo
    Asked on March 03, 2018 at 09:12 PM

    My form is loading very slowly on my Website. When you click on the page the form itself opens up white for a second or so before it loads fully. Everything works ok, but it looks unprofessional. Any ideas? Cheers

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    John_Benson
    Answered on March 04, 2018 at 02:39 AM

    I checked your form and it is loading fast. I also submitted a test submission and I didn't encounter any issue of slowing down. Here's a screen capture of my test: 

    1520148928Test_fast_001.gif

    When I refreshed the page, there's a quick white background then the form loads. Is that what you are referring to?

    If yes, try re-embedding the form using the iFrame Method. Here's a guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code



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    cmjingjo
    Answered on March 04, 2018 at 04:43 AM
    Thanks for your help. I will give it a try.
    ...