- cmjingjoAsked on March 03, 2018 at 09:12 PM
My form is loading very slowly on my Website. When you click on the page the form itself opens up white for a second or so before it loads fully. Everything works ok, but it looks unprofessional. Any ideas? Cheers
- JotForm SupportJohn_BensonAnswered on March 04, 2018 at 02:39 AM
I checked your form and it is loading fast. I also submitted a test submission and I didn't encounter any issue of slowing down. Here's a screen capture of my test:
When I refreshed the page, there's a quick white background then the form loads. Is that what you are referring to?
If yes, try re-embedding the form using the iFrame Method. Here's a guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
- cmjingjoAnswered on March 04, 2018 at 04:43 AMThanks for your help. I will give it a try.