- NoahsCampAsked on March 04, 2018 at 03:13 AM
You helped us by moving a form from one of your other Jotform user accounts to our user account.
Now, submissions that we receive (they come to us correctly) are showing the other user account e-mail address in the "From" field of the e-mail we receive.
Tamsyn Richardson-Aitken <email@example.com>
firstname.lastname@example.org is the e-mail address used by the Jotform user account from which you moved the form.
How do I change this?
- JotForm SupportliyamAnswered on March 04, 2018 at 06:39 AM
You can check out this guide to know how to replace the sender email address of your email alert settings: https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert
If you have additional questions or if you need assistance, please let us know.