How to Cancel bronze membership

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    Asked on March 04, 2018 at 08:06 AM

    I already tried to downgrade from bronze to starter again. I won’t use the forms I made until next year.

    It would be downgraded at 28th of February. Nothing like that happened. Now it will end the 28th of March and I will have to pay another month.

    It says something of changing it manually!  What does this mean and how does it work?

    How can I change all this?

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    Answered on March 04, 2018 at 09:45 AM

    I see you made a downgrade to free plan. If I may ask since its not clear in your response, do you need to upgrade and was there a reason for you canceling your subscription?

    Kindly note that a refund ins done once a user cancels their subscription.

    Thank you and awaiting your response.