Hidden fields with 'Skip to / Hide a Page' conditions

  • Bob A
    Asked on March 5, 2018 at 3:47 AM

    I'm testing various elements available with Jotform to replace forms I currently use in Formstack. One of the features I'm testing is sending the form to Adobe sign for signature. While the form itself is not fully ready, the testing with Adobe sign seems to be sending ALL form fields in the form for signature including the fields that are hidden to to certain conditions being met. Is there something I need to do so conditionally hidden fields are not included when sent to Adobe sign for signature?

  • Adrian
    Replied on March 5, 2018 at 7:31 AM

    I have tested this and hidden fields are not showing in the Adobe Sign Widget.

    1520252942hiddenfield Screenshot 10

    Is this the form that you are testing the widget with? http://www.jotform.us/form/80595633161155

    Can you please let us know the steps to reproduce the issue?|
    Which field is hidden and is showing when the document is sent for signature?

  • Bob Alsbury
    Replied on March 5, 2018 at 9:36 AM

    My form question "Select the Services Requested [Check all that apply]" drives many of the fields that show or are hidden on the form. In my test example, I selected "Executive Suite Rental (includes Mail & Phone)" only.  Although "Office / Meeting Rooms", was not selected, the Adobe document I was presented for signature contained fields from the Meeting page (which fields were hidden in the survey.)

    It seems like it includes all pre-filled fields (that contain default language) whether or not the field appeared in the survey.

    I hope that makes sense.

  • Mike
    Replied on March 5, 2018 at 11:23 AM

    It looks like that skipped fields with the 'Skip to / Hide a Page' are being included to the Adobe Sign document.

    Hidden fields with Skip to / Hide a Page conditions  Image 1 Screenshot 20

    We have forwarded a ticket regarding this issue to our developers. Unfortunately, there is no ETA for when it will be addressed, but we will let you know if we have any updates.

    The workaround that you may consider is to use additional 'Show / Hide Field' conditions to hide the fields within the skipped pages.

  • hayk JotForm Developer
    Replied on July 11, 2018 at 6:58 AM

    The Issue has been fixed. Please try the widget once again and let us know. Thanks!