Time field values of existing Time Fields are now not recognized by the form calculation widget

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    Asked on March 05, 2018 at 09:24 AM


    We use jotforms for our time sheets and we have a calculating widget to total the hours and it is not totaling the hours for us as of this past Friday 3/2.

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    Answered on March 05, 2018 at 12:00 PM

    I would like to apologize for any inconvenience the issue is causing you. I was able to reproduce the issue you described on your form and on a clone version of it. However, not on a newly created form — https://form.jotform.com/80633974569976

    I tried removing the Monday Time fields in the clone version of your form and added new Time fields and the issue is not happening with the new Time fields (calculation widget was also updated)— https://form.jotform.com/80634843669973

    I will not advise you to do the same thing since your form has a lot of existing submissions and if you delete the field in your form, you will lose the data associated with that field.


    I will be forwarding this to our developers so they can take a closer look. Once there is an update, we will notify you in this thread the soonest.

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    Answered on June 19, 2018 at 07:08 AM

    Hi, we apologize for the delayed response. The form has been calculating the right time sheets as per our testing. In case it persist please do let us know for further investigations.

    Widget Team