Payment integration: Change payment type

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    Asked on March 05, 2018 at 10:00 AM

    I would like to add the purchase order payment tool. But it's grayed out because paypal is chosen. How do I remove paypal and change to purchase order? Can you please help?

    I do not want to collect payment with the form submissions.

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    Answered on March 05, 2018 at 11:23 AM

    Click on your PayPal integration and then click the red "remove" button (trashcan icon).

    For example:


    This will unlock the payment integrations. So you will be able to use the purchase order tool now.


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    Answered on March 05, 2018 at 12:05 PM

    The same thing is happening to me, and when I followed the steps above, it removed all the products instead! 

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    Answered on March 05, 2018 at 01:09 PM


    Deleting the Payment Integration will delete the products as well because they are a part of that integration.

    However, if you had a PayPal integration added with products, you can remove it and when you add the Purchase Order integration it will add all the products that were in the PayPal integration automatically.

    So, just add the Purchase Order integration to your form and you should see the products you have created before again.