Collecting passport number compliance

  • GRUENINGER
    Asked on March 5, 2018 at 12:25 PM

    I need assistance understanding the parameters for collecting our clients data on our uncruise tour member form.  I've getting notices that I'm not compliant, but need to understand what the issue is.  Can someone please call or email me specifics?


    1) do I need to change my signature widget? Or make it not mandatory?

    Here is the email I got from you.

    Please take note that collecting sensitive information is not allowed here at  JotForm.

    We found in your account the form : UNCRUISE ADVENTURES-TOUR MEMBER FORM is requesting passport information.

     

    We recommend to check the Terms and Conditions.

     

    Collection of passport numbers it is allowed with the mandatory signature widget.

     

    Here are some widgets you can add to the form (signature fields):

    http://widgets.jotform.com/search/signature

    You can also add this Terms of use widget (for the agreement), if needed,


    http://widgets.jotform.com/widget/scrollable_text

  • Adrian
    Replied on March 5, 2018 at 1:38 PM

    1) do I need to change my signature widget? Or make it not mandatory?

    I could not find a signature widget in your form. Please add a signature widget to your form, make it required and you should be good to go.

    A list of signature widgets can be found here: https://widgets.jotform.com/search/signature

    Complete Guide: How to Add an E-Signature to Your Form

    I recommend you add the E-Signature and the Terms & Conditions widget explaining to the user that they agree to give sensitive data such as Passport Number.