- thecleaninglockerAsked on October 20, 2012 at 07:37 PM
When creating the form I gave the Submit Button two email addresses separated by a comma:
Instead of sending emails to both of these email addresses, it sent the email to my main email under "Account Settings" firstname.lastname@example.org, and only the 2nd email from the Submit form (email@example.com)?? Weird that it could pull out test@... but not send to drop@...?
SO the main email recipient drop@thecleaninglocker was not receiving an email at all!
I had to make firstname.lastname@example.org the email for my main Account settings and now it is working???!!!
Shouldn't the forms be able to have unique emails not related to the Account Settings email?
Connie HayPage URL:
- JotForm SupportabajanAnswered on October 20, 2012 at 08:22 PM
Did you notice this issue when using the Test Email button? If so, please see the explanation given by my colleague in this thread. Please reset both your account email and those in the notification to what they were originally and then do a test submission via the actual form and let us know if the issue you have described still occurs.