How can you disable submission notification emails?

  • USBC_Bowling
    Asked on March 5, 2018 at 3:44 PM

    Hello,


    How can you disable notification emails that you get once someone completes a submission?

  • Mike_G JotForm Support
    Replied on March 5, 2018 at 5:05 PM

    There is no option to just disable email notifications set up in your form so you will not receive email alerts when your form gets submitted.

    You have to option to delete the email notification so you will not receive any emails when someone submits your form.

    1520286714t16 51 15 Screenshot 10

    If you want to keep the email notification in your form, you can try to do the workaround below.

    You can create a condition that states, "If a field that is required is empty, send Notification 1 to my email address".

    1520287085t16 56 29 Screenshot 21

    With that condition added in your form, the notification will never be sent when the form is submitted since there will be no instance that the form can be submitted with a required field left empty.

    You can then disable/delete the notification if you want to start receiving email notifications again.

    I hope this helps. If you have other questions or concerns, please feel free to let us know.