- CVIFitnessAsked on March 05, 2018 at 04:53 PM
When registration for my event opened and I got the notification about needing to upgrade I paniced! Haha. I did the yearly bronze, which was not sufficient, then upgraded to the monthly silver. I need to get a refund for the annual bronze please.
- JotForm SupportdavidAnswered on March 05, 2018 at 06:23 PM
When you switched from yearly Bronze to monthly Silver, there was a credit left of $150.99. We can leave that credit towards new subscriptions or refund that amount if you would like.
- CVIFitnessAnswered on March 05, 2018 at 06:43 PMPlease refund. Thank you for taking care of the so quickly and easily.
- JotForm SupportdavidAnswered on March 05, 2018 at 06:45 PM
I refunded the remaining credit. You should see the refund posted to your card within the next 7-10 business days.