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CVIFitnessAsked on March 5, 2018 at 4:53 PM
When registration for my event opened and I got the notification about needing to upgrade I paniced! Haha. I did the yearly bronze, which was not sufficient, then upgraded to the monthly silver. I need to get a refund for the annual bronze please.
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David JotForm SupportReplied on March 5, 2018 at 6:23 PM
When you switched from yearly Bronze to monthly Silver, there was a credit left of $150.99. We can leave that credit towards new subscriptions or refund that amount if you would like.
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CVIFitnessReplied on March 5, 2018 at 6:43 PMPlease refund. Thank you for taking care of the so quickly and easily.
Cheers
Stephanie
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David JotForm SupportReplied on March 5, 2018 at 6:45 PM
I refunded the remaining credit. You should see the refund posted to your card within the next 7-10 business days.