Why is my form freezing up?

  • Profile Image
    media09
    Asked on March 05, 2018 at 05:00 PM

    Hello,

    I have a form that keep freezing up when people try to fill it out. It is the FLBI Application and Enrollment Form. Also, something changed with the fields. I had single choice fields that was required and it allowed people to select one option and it fulfilled the requirement. Now, the same fields require students to select all the options before the requirement is fulfilled.

  • Profile Image
    Kevin_G
    Answered on March 05, 2018 at 06:55 PM

    I have just checked your form and I can see it works as expected, I was able to fill the fields without any problem and the form is not freezing up as far as I can see. I was also testing the only single choice field you have there and it works fine as well, please see this screen-cast about what I can see on my end: 

    15202940141.gif

    This may have something to do with the browser, may you please try using a different one, if possible, please try using a different computer and see if the same issue happens. 

    If the problem persists, please let us know which browser you're using and which single choice element is causing the issue too. 

    We will wait for your response. 

  • Profile Image
    media09
    Answered on March 05, 2018 at 08:43 PM
    Thank you for your response. The form is working with the required fields because I made the two questions unrequired that was required and having problems.
    Jovan Adams
    IT Team Leader
    Faith Landmarks Ministries
    Jadams@faithlandmarks.org
    ...