How to include payment information?

  • BicycleColorado
    Asked on March 5, 2018 at 6:47 PM

    Hello,

    On my 2018 Gala Tickets form, I cannot figure out how to include the price of the ticket on their email receipt. Any help?

    Thanks,


    Kate

  • Jan
    Replied on March 5, 2018 at 9:22 PM

    You can add this information to the Email Content Editor. Here's how:

    1. In the Form Builder, click "Settings" in the top menu and then go to "Emails" section. Select the email notification or autoresponder and then click the "Edit" icon.

    152030240503 06 1m15k Screenshot 10

    2. In the Email Content, click the "Form Fields" dropdown and select the payment field (If you're a Bicycle Colorado member...). If you do this, the field name will be generated automatically.

    152030254103 06 ip72t Screenshot 21

    Related guide: https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

    Hope that helps. Thank you.