How to include payment information?

  • Profile Image
    BicycleColorado
    Asked on March 05, 2018 at 06:47 PM

    Hello,

    On my 2018 Gala Tickets form, I cannot figure out how to include the price of the ticket on their email receipt. Any help?

    Thanks,


    Kate

  • Profile Image
    Jan
    Answered on March 05, 2018 at 09:22 PM

    You can add this information to the Email Content Editor. Here's how:

    1. In the Form Builder, click "Settings" in the top menu and then go to "Emails" section. Select the email notification or autoresponder and then click the "Edit" icon.

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    2. In the Email Content, click the "Form Fields" dropdown and select the payment field (If you're a Bicycle Colorado member...). If you do this, the field name will be generated automatically.

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    Related guide: https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

    Hope that helps. Thank you.