Form embed on website not showing on tablet

  • leon_wallace
    Asked on March 6, 2018 at 2:10 AM

    A form embed on our website shows perfectly when viewed on desktop and mobile, but doesn't show at all when viewed on a tablet!

    I originally had it embed into the page via the wordpress plugin so I tried using the actual embed code but it still didn't show.

    I even tried embedding the IFrame code and it shows an error saying "Webpage not available" where the form should be showing.

    Is there some way of fixing this issue?

    Password to view the website is "showmethesite!"


    Thanks!

  • Ashwin JotForm Support
    Replied on March 6, 2018 at 4:05 AM

    I'm sorry for the trouble caused to you. 

    I did test your webpage where you have embedded your form and did not find any issue with that. You embedded form appears correctly in table emulator without any problem. I would suggest you to please test your form again and get back to us if the issue persists.

    We will wait for your response.