How to send email based on selection of form field?

  • Profile Image
    khanccg
    Asked on March 06, 2018 at 02:47 AM

    Hello,

    I need in the auto response email to be sent to the trainer that was selected from the form.

    for some reason for the drop down menus of "select your trainer" i cant connect them to the auto response. Pg 11, Pg 12

    Please help.

    Thanks

  • Profile Image
    ashwin_d
    Answered on March 06, 2018 at 04:35 AM

    If I understand your question correctly, you want to send submission email to the trainer which is selected in the dropdown field "Which Trainer would you like to request?". Is that correct?

    Please note that you can add conditions to check the selected value and then send submission email to desired email address. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this helps.

    Do get back to us if you have any questions.

  • Profile Image
    khanccg
    Answered on March 06, 2018 at 01:43 PM
    Hi there,
    Im sorry my question wasn’t very clear as I asked right before bed.
    I need the name of the primary trainer (the one that a person selects) to be included on the auto respond email.
    Thanks!
    ...
  • Profile Image
    khanccg
    Answered on March 06, 2018 at 01:43 PM
    To be more clear about my question.
    When im in the email auto respond section, I want to include the primary trainer information. ({primaryTrainerT}
    Even though it should be selected to appear in the autrorespond, its not for some reason.
    ...
  • Profile Image
    david
    Answered on March 06, 2018 at 02:28 PM

    If you would like to add information to the body of the email, here is how to do so:

    https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Alternately, deleting your autoresponder an creating a new one would create a new autoresponder with all current form fields.