- Rick VerbskyAsked on March 06, 2018 at 08:57 AM
I was in the middle of creating a form and your system kicked me out. When I tried to log back in it would not allow me to and said my account was autosuspended???
- JotForm SupportaubreybourkeAnswered on March 06, 2018 at 10:10 AM
Yes I see the system has autosuspended you for collecting usernames. Now I checked your form and see that you are not collecting usernames. So this was a mistake.
So apologies for the inconvenience. We go to great lengths to prevent our system being abused. Allot of this is automated, so it sometimes makes mistakes.
I have reactivated your account. You should be able to log in and continue working.
- Rick VerbskyAnswered on March 06, 2018 at 10:43 AMThank you