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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SSL SUBMISSIONS

    Asked by m_coniglio on October 21, 2012 at 08:59 AM

     

    Kind Jotform moderators,

    I've created some forms on this site, anyone without secure SSL submissions, yet I've seen my limit of SSL submissions is getting very close to zero, and my account will be suspended.

    There's only 1 form active of 3: http://form.jotformeu.com/form/22643545448357

    I was very careful when creating the form not to tick the SSL box, and I've checked the source code: the form's URL is definitely http://, not https://. Can you help?

    Thanks

    Marco

    Page URL:
    https://sites.google.com/site/radiologialt/home/turni/RICHIESTA-FERIE

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    Answered by moonzkie on October 21, 2012 at 09:12 AM

    Hi,

    Google Sites forces our form to use HTTPS even when you've embedded your form as HTTP since they run on HTTPS. The solution is to put your non-SSL (HTTP) form to the Google Sites using 3rd party Embed Gadget. Here's how:

    1. Go to your site.

    2. Switch to Edit mode.

    3. Open "Insert Menu" Select "More gadgets" at the bottom.

    4. Select "Embed Gadget".

    5. Put your form iFrame embed code, adjust gadget width and height, then press OK.

    Also, your SSL Submission is still 0 so you haven't received any SSL submission yet.

    Thanks.

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    Answered by m_coniglio on October 21, 2012 at 09:15 AM

    Thanks.

     

    Really clear.

    I recently changed from embedded gadget to jotform embedded form and that's the result.

    I knew that but didn't think to work troughout an iframe.

     

    Thanks again

  • Profile Image

    Answered by moonzkie on October 21, 2012 at 09:19 AM

    We're glad to be of help, if you have questions feel free to contact us.

    Thanks for using JotForm!

  • Profile Image

    Answered by abavicconf on November 28, 2012 at 11:02 PM

    I contacted you about this same issue and you still haven't replied to my emails of 22 and 24 November 2012. Really annoyed about your lack of response thus far and would still appreciate a response to my email. 

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    Answered by jeanettebmz on November 28, 2012 at 11:28 PM

    @abavicconf

    We are truly sorry about that, I actually made a search based on the email that is linked to your ac********erence@gmail.com

    Please open a new thread explaining your particular case, so we can check further