- neoindAsked on October 21, 2012 at 02:11 PM
I just created a form with the payment solution PayPal.
- When a user pay by Paypal, when it connects, the user is redirected to the thank JotForm default.
How? Thank you very much.
Waiting for your reply,
I wish you a good day.
- JotForm SupportjonathanAnswered on October 21, 2012 at 02:38 PM
Are you using the form's source code? Can you use the forms short code like the its iframe embed code instead.
Most likely, your form's source code is conflicting with some of the scripts on your website. If you can use the iframe code, this will prevent the script conflict and can process your form correctly upon submission.
Please update us.
- guest_22704653711045Answered on October 21, 2012 at 02:42 PM
Thank you very much,
But when I put in the iFrame, the dropdown menu to the payment card does not work ... : (
Thank you for your very helpful answers!
Sorry for my bad English level!
- JotForm SupportjonathanAnswered on October 21, 2012 at 02:57 PM
I can understand your English very well. =)
Base on experience, using the iframe code embed actually resolve most conflicting script issues between the form and the website. So, I am incline to disagree that the iframe code is the one causing the dropdown menu to not work.
As I have just checked, seems to me you are using the form's source code on this website http://neodymeindustries.com/med/index-3.html , which could be causing scripts conflict between the form's and the jquery existing script on the page. If you can try updating the embedded forms code to that of its iframe code equivalent, we can check further.
Will await for your update.
- guest_22704653711045Answered on October 23, 2012 at 01:00 PM
I hope you are well?
The form was published on http://www.lesmedecinsnesontpasdespigeons.com/index-3.html
The form is iframe but people have problems paying directly paying by card.
Paypal works very well. Need you urgently!
A while ago,
- jeanettebmzAnswered on October 23, 2012 at 01:17 PM
Like Jonathan has stated , the issues would be resolved by embedding the form using the iFrame method,as it seems to be a conflict in your page caused by other js libraries
Please also replace the current doctype declaration, which is only <!DOCTYPE HTML> , by this one
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
- guest_22704653711045Answered on October 23, 2012 at 01:29 PM
Thanks you !!!! =D
- guest_22704653711045Answered on October 23, 2012 at 01:52 PM
Screen : http://www.lesmedecinsnesontpasdespigeons.com/bug
Thanks for your support....
- guest_22704653711045Answered on October 23, 2012 at 01:59 PM
Screen shot with Paypal : http://www.lesmedecinsnesontpasdespigeons.com/bug
Screen shot with card : http://www.lesmedecinsnesontpasdespigeons.com/bug2
Thanks for your support....
- JotForm SupportNeilVicenteAnswered on October 23, 2012 at 02:09 PM
Unfortunately, Paypal Website Payments Pro (card payment) will not work for countries other than the United Kingdom, United States, and Canada. Please refer to the links below for more information:
France isn't included yet, so that means you cannot accept direct credit card payments for your form.
I would suggest replacing your Paypal Pro module with an ordinary Paypal payment tool.
As for your issue with Paypal (account) payments, I am not sure if that is related to the problem I mentioned above, but please try to embed using iFrame codes after following my suggestion of using the ordinary Paypal tool instead of Paypal Pro.
- guest_22704653711045Answered on October 23, 2012 at 02:32 PM
iT's ok now.... Thank you very much !!!
Good day !!