- arizhimaniAsked on March 06, 2018 at 02:21 PM
I use MS Excel to connect to a report I have setup for my forms.
Here is an example report: https://www.jotform.com/table/62254850078054
In Excel, if I refresh the tab, it would grab the data from the table at the link above. However, it's not doing that today. It tells me that Excel is "Unable to open <form link> Cannot locate the server or proxy server".
This is happening with every form.
- JotForm SupportaubreybourkeAnswered on March 06, 2018 at 03:35 PM
I think this is an issue for Microsoft support. However, to start here's a page that might help:
Its possible that you installed a new web browser. If you set the new web browser as default you could get this error.
If you cant find a fix please contact MS support:
- arizhimaniAnswered on March 06, 2018 at 04:43 PMThanks for the response. The Microsoft website was helpful, but it didn't
resolve the issue.
I found the solution on another forum:
It was an issue with Internet Explorer. Excel uses IE for its connections
and you have to have certain TLS and SSL settings enabled.
Ariz P. Himani
770-633-2758 - Direct