Background not displaying

  • Profile Image
    Asked on March 06, 2018 at 02:55 PM

    Hi there


    When I work on my side of the form, I can see the background but on the published link it does not display.  What am I doing wrong?



  • Profile Image
    Answered on March 06, 2018 at 04:03 PM

    Upon checking the form you shared, I was not able to replicate the issue. I can see you custom background at your form's direct URL:


    The issue may be cache related, so I would kindly ask you to try clearing it:


    I have also cleared your form's cache at our end, just in case.

    Please let us know if the issue persists.