Background not displaying

  • Profile Image
    thesugarboutique
    Asked on March 06, 2018 at 02:55 PM

    Hi there

     

    When I work on my side of the form, I can see the background but on the published link it does not display.  What am I doing wrong?

     

    Karien

  • Profile Image
    Victoria_K
    Answered on March 06, 2018 at 04:03 PM

    Upon checking the form you shared, I was not able to replicate the issue. I can see you custom background at your form's direct URL:

    1520370039screenshot.png

    The issue may be cache related, so I would kindly ask you to try clearing it:

    Clear-Your-Browser's-Cache

    I have also cleared your form's cache at our end, just in case.


    Please let us know if the issue persists.