I ruined my Jotform email

  • Egenawa
    Asked on March 6, 2018 at 4:34 PM

    I was editing my jotform email and I ruined the email that would come to me after submission. What I intended to edit was the email that would go to the client. Instead I edit what I would receive and I messed up the client info needed for request. How do I fix that? I think what I did was confused which email would come to me at completion and which would go to the client. 

  • Kevin Support Team Lead
    Replied on March 6, 2018 at 5:37 PM

    If the email autoresponder still has the default data I think you may copy its content to the email notification and vice versa, this way you do not work again on the templates. 

    To get the source code of the email template you only need to go to the email wizard, edit the desired template and click on the source code icon: 

    I ruined my Jotform email Image 10

    You may also delete the email template and add it again: 

    https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    https://www.jotform.com/help/25-Setting-up-Email-Notifications 

    I hope this helps.