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    I have people receiving confirmation emails even though they did not complete their purchase

    Asked by the2peeps on October 21, 2012 at 06:07 PM


    I have people recieving confirmaiton emails even though they did not complete their purchase. I am not sure where the problem lies or how to correct it. Any help is apprichiated. Thanks!

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    Answered by BDAVID on October 21, 2012 at 06:22 PM

    This happens because your payment integration has not been set as required

    So , please set this up as required, as in this picture



    If the problem still persist, I would recommend you to use the iframe method to prevent any conflict with other js libraries

    Hope this helps!