Condition logic works half of the time

  • Profile Image
    Vladimir
    Asked on March 07, 2018 at 07:49 AM

    Hello,


    If you select For Sale Sign Placement and Staging for the question What Listing Services Do You Need Help With it takes you to the For Sale Sign Service Header and when you click Next it takes you to the Home Staging Header and skips the sign placement questions.


    It only does this about half of the time though.

  • Profile Image
    Victoria_K
    Answered on March 07, 2018 at 10:18 AM

    Hello Vladimir,

    upon checking the form embedded on the page you shared, I can see that it has several conditional statements broken. 

    In order to fix the issue you reported, you need to remove, disable or fix that conditions. 

    I've screenshoted just 2 of them as an example:

    1520435838screenshot.png

    The following guide might be of help when fixing:

    Smart-Forms-Using-Conditional-Logic


    Let us know if you need further assistance.