- TerryAsked on March 07, 2018 at 08:38 AM
I'm wondering about the starter account. It said receive 3 payments. Does that mean I can create 3 type of form payments or I can receive 3 payments on any forms per month?
- JotForm SupportKiranAnswered on March 07, 2018 at 10:35 AM
On a free subscription account, you can create up to 5 forms and receive up to 3 payment submissions in total for a month. If you need to receive more payments through your JotForms, it is required to upgrade the account to a paid subscription plan. You may compare the available subscription plans from our pricing page.
- PaulyBAnswered on March 11, 2018 at 07:00 PM
Has this changed recently? I had received notification that my free plan was being downgraded to one payment submission which seemed very unfair. And yet, here we are with 3, which is a much better platform to promote and support your service.
- JotForm SupportKiranAnswered on March 11, 2018 at 10:06 PM
Yes. The limit for the payments has been changed to 3 for Free accounts since March 01, 2018. Additionally, when the payments limit is reached, only the payment fields shall be disabled on the forms and you'll be able to continue receiving normal submissions for the month.
Hope this information helps!
- PaulyBAnswered on March 11, 2018 at 10:10 PM
I'm glad sanity prevailed. :) . Thankyou