My form is in "Restore Mode" What does that mean?

  • Profile Image
    cjmule
    Asked on March 07, 2018 at 11:47 AM
  • Profile Image
    Jan
    Answered on March 07, 2018 at 12:56 PM

    It means that your account is in dormant status. This happens if you do not log into your account for a long period of time.

    Upon checking, I can see that your account is active. Are you referring to a different account?

    May we know what form are you referring to? Please share the form ID or the URL of the webpage where the form is embedded.

    We will wait for your reply. Thank you.