Can I change the username?

  • Profile Image
    Kortney Moore 
    Asked on March 07, 2018 at 01:03 PM

    Hi - I wanted to test JotForm for my organization and set up the account under my own username and email. I successfully changed the email to communications@waterstoday.org but want to change the username, too. I'm not seeing an editing option under Profile. Can you please advise?

    Thanks,

    Kortney

  • Profile Image
    John_Benson
    Answered on March 07, 2018 at 02:16 PM

    Hello Kortney,

    Yes, that is possible. Unfortunately, only admin and supporters can change your account username. Please provide at least 3 unique usernames so that we can check for its availability and if the first one is available, we'll change your username immediately.

    We'll wait for your reply. Thank you.

  • Profile Image
    Kortney Moore 
    Answered on March 07, 2018 at 02:43 PM
    Thanks for the quick reply! Here are our top 3:
    1) waterstoday
    2) waterstoday4540
    3) waters4540
    Kortney
    ...
  • Profile Image
    david
    Answered on March 07, 2018 at 03:42 PM

    The username waterstoday was available so I went ahead and made the change.  Your username is now waterstoday.