Can I change the username?

  • Kortney Moore
    Asked on March 7, 2018 at 1:03 PM

    Hi - I wanted to test JotForm for my organization and set up the account under my own username and email. I successfully changed the email to communications@waterstoday.org but want to change the username, too. I'm not seeing an editing option under Profile. Can you please advise?

    Thanks,

    Kortney

  • John_Benson
    Replied on March 7, 2018 at 2:16 PM

    Hello Kortney,

    Yes, that is possible. Unfortunately, only admin and supporters can change your account username. Please provide at least 3 unique usernames so that we can check for its availability and if the first one is available, we'll change your username immediately.

    We'll wait for your reply. Thank you.

  • Kortney Moore
    Replied on March 7, 2018 at 2:43 PM
    Thanks for the quick reply! Here are our top 3:
    1) waterstoday
    2) waterstoday4540
    3) waters4540
    Kortney
    ...
  • David JotForm Support
    Replied on March 7, 2018 at 3:42 PM

    The username waterstoday was available so I went ahead and made the change.  Your username is now waterstoday.