- firstname.lastname@example.orgAsked on March 07, 2018 at 02:32 PM
I've removed the image uploader from one of my active forms. Once I went back in to the inbox to see collected information the images they were missing from the submissions. I've previously downloaded all the images however do not know who they below to as the updated submissions are not longer showing this info. is there a way to get this back?
- JotForm SupportKiranAnswered on March 07, 2018 at 03:31 PM
I understand that you have deleted the File upload field on the form and see that the field information is missing from the submissions. Please note that when a field is deleted from the form, the corresponding field data will also be removed from the submission data. However, you may be able to restore the deleted field data by reverting the form to an earlier working version. Please refer to the guide below that can help you with reverting the form to earlier version.