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kimloyAsked on March 7, 2018 at 2:47 PM
Hi,
When the filled in form (GOLF FIT Starting Documents Phase 1) comes through to my email, the fields in the form that's been emailed are distorted.
E.g the correct fields in order on the form are:
- Age
- Height
- Waist
- Chest
- Arms
- Thighs
- Calf
- Weight
However... when the form comes through to my email the fields are showing as:
- Age (correct)
- Height (correct)
- Waist (correct)
- Chest (correct)
- Calf (incorrect - should be Arms)
- Type a question (incorrect - should be Thighs)
- Calf (correct)
- Calf (incorrect - should be Weight)
Why is it doing that? I've provided a screen shot of the form that comes through to my email.
Thanks for your help
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Victoria_KReplied on March 7, 2018 at 3:49 PM
Upon checking the form you mentioned, I was able to find out that the issue takes place due to your Notification email template:
The following guide might be of help:
How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders
Let us know if you need more help.