Square Integration: Credit Card fields not available

  • corner55
    Asked on March 7, 2018 at 4:47 PM

    Hi,

    The problem with the payment form persist. I have no idea what else I need to do. I install ssl certificate, I created different forms, the problem continued. When you review the form, credit card info can be entered but when the form is published, you can't enter the credit card to be process by (Sqaure). If your form don't not work with Square, please let me know so I can cancel my account as this was the main reason that I signed for the form. These are the two forms so far I have problem with. 

    Please bear in mind that I have the forms tested in different states and with different browser.

    https://ccudl.com/admission-request/

    https://ccudl.com/current-monthly-payment/


    Thank for your prompt support

    Ted

    Jotform Thread 1408348 Screenshot
  • Adrian
    Replied on March 7, 2018 at 5:15 PM

    Can you please try embedding the form using the script code.

    <script type="text/javascript" src="https://form.jotform.com/jsform/80656173984165"></script>

    Complete Guide: Adding Forms to Wordpress.org Version

    Let us know if you have embedded the form using the script tag and the issue persists.

  • corner55
    Replied on March 7, 2018 at 6:43 PM
    Sorry, this option doe snot work at all. The form does not even display
    when publish. I worked with different types of Forms (Gravity, Paypal
    and other), the process is basically the same with WP. First time
    encounter this issue. I can even get other form to work. Since the day I
    signed up, I've been trying to a get a form to work.
    Thanks
    ______________________
    In the Master's service
    Admissions
    Cornerstone Christian University
    5104 N. Orange Blossom Trail. Suite 203 & 205
    Orlando, FL 32810
    (407)295-4869 (Office)
    1(866)768-8699 (fax)
    English: WWW.CCUDL.COM
    Français: WWW.CCUDL.COM/FRANCOPHONE
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    restricted for use only by Cornerstone Christian University employees.
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    ...
  • Kevin Support Team Lead
    Replied on March 7, 2018 at 7:54 PM

    I have checked your page and I can see the issue there; however, I have been testing with the iFrame code of your form and that works on my end. 

    Please try embedding your form using the iFrame code, this guide will help you getting it: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know how it goes.