- corner55Asked on March 07, 2018 at 04:47 PM
The problem with the payment form persist. I have no idea what else I need to do. I install ssl certificate, I created different forms, the problem continued. When you review the form, credit card info can be entered but when the form is published, you can't enter the credit card to be process by (Sqaure). If your form don't not work with Square, please let me know so I can cancel my account as this was the main reason that I signed for the form. These are the two forms so far I have problem with.
Please bear in mind that I have the forms tested in different states and with different browser.
Thank for your prompt support
- JotForm SupportAdrianAnswered on March 07, 2018 at 05:15 PM
Can you please try embedding the form using the script code.
Complete Guide: Adding Forms to Wordpress.org Version
Let us know if you have embedded the form using the script tag and the issue persists.
- corner55Answered on March 07, 2018 at 06:43 PMSorry, this option doe snot work at all. The form does not even display
when publish. I worked with different types of Forms (Gravity, Paypal
and other), the process is basically the same with WP. First time
encounter this issue. I can even get other form to work. Since the day I
signed up, I've been trying to a get a form to work.
In the Master's service
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- JotForm SupportKevin_GAnswered on March 07, 2018 at 07:54 PM
I have checked your page and I can see the issue there; however, I have been testing with the iFrame code of your form and that works on my end.
Please try embedding your form using the iFrame code, this guide will help you getting it: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Let us know how it goes.