Why is my embedded form getting stuck on please wait?

  • corner55
    Asked on March 7, 2018 at 5:58 PM

    I will try your suggestion but I have problem with other form. I created a simple recommendation and the screen freezes with the "Please Wait" error (see the screenshot.

    Jotform Thread 1408408 Screenshot
  • Kevin Support Team Lead
    Replied on March 7, 2018 at 7:20 PM

    The problem has to do with the URL used on the iFrame code of the embedded form, please try embedding the form following this guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Please let us know how it goes and keep the new code in case it does not work so we can review it.