Under my login it still shows I am using a Basic account though i upgraded to premium account

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    Asked on October 22, 2012 at 10:21 AM

    Hello JotForm Team,

    There is a little bit of glitch here. Today i upgraded to the premium account for my jot form account eonapplication@gmail.com . While making the payment I had logged in to this account. However the payment was made through my paypal account which is anupam.business@gmail.com.  Under my login it still shows I am using a Basic account.  

    Due to security reasons, i keep my paypal  email address different from the usual accounts used for opening the general accounts like the one for jot form or social networking site. Please suggest me.

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    Answered on October 22, 2012 at 11:09 AM

    Hello, I've corrected this problem for you and upgraded your account to Premium. Please check your account to make sure and if you have any other problems just let us know.