What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Notification Emails

    Asked by svgs on October 22, 2012 at 10:26 AM

    I have setup multiple Notification emails for different email addresses.. However when I do a Test Email it tells me that the email was sent to my Account Email. not the one that was setup for that specific notification.

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    Answered by pinoytech on October 22, 2012 at 10:34 AM


    Sorry for the inconvenience that may have caused. Can you please provide us your form url/Id for further assistance?

    Thank you!

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    Answered by svgs on October 22, 2012 at 10:39 AM


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    JotForm Support

    Answered by Rodjit on October 22, 2012 at 10:46 AM


    Test it Live or just when viewing your form notifications settings and by hitting "Test Email" button? Test Emails (button) will only send to the email associated with your account.

    Also, I have just check your notifications settings and you have set your Sender E-Mail to email field. I suggest to use noreply@jotform.com, this can be found on the dropdown options.

    Hope this helps. Thanks