- nyjcadminAsked on March 08, 2018 at 08:27 AM
Please help! Our account (National Youth Jazz Collective - firstname.lastname@example.org) has received the alert that we're 'out of total submissions limit' BUT when I check it says that we've used 22 out of 1000 (we're on Bronze plan). We're expecting MANY submissions in the next few days so need to make this possible. If we have not exceeded the 1000 per month how can we have reached our submissions limit? Screeenshot attached. Thanks, Ron
- JotForm SupportRoseAnswered on March 08, 2018 at 08:38 AM
We are sorry for this inconvenience.
The problem should be fixed now. Please check and do let us know if you see any problem.
- nyjcadminAnswered on March 08, 2018 at 08:46 AM
Hello, Thank you very much! It looks like we're back on and all fixed. Have a good day.