Why did we get a notice to upgrade our account?

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    Asked on March 08, 2018 at 08:45 AM

    Why am i getting a notice of "out of storage limit" ? I checked my submissions and storage and they are all good.


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    Answered on March 08, 2018 at 10:06 AM

    Apologies for any inconveniences  i have checked your account and seems to be in good health. Seems to be a cache issues or glitch in the system however I can confirm you account is is good health and you can disregard the notification.

    1520521588Screen Shot 2018-03-08 at 18.0

    I have noted that it has also disappeared when i access your account. You may consider clearing your browser cache and access your account again.

    Clear browser cache guide: https://kb.iu.edu/d/ahic