What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Regarding SSL

    Asked by Izumi on October 22, 2012 at 11:34 AM


    I have subscibed Premium plan and I have a question abou SSL.

    When people submit their information to JotForm server, I understand that the information is secured through SSL submission.

    When I set up Email Alerts (forwarding information to my email address), is that information secured by SSL or not?

    Please let me know as soon as you can.


    Thank you!


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    Answered by moonzkie on October 22, 2012 at 11:42 AM


    Unfortunately, we do not use encrypted connection to send email notifications. You can check this thread to find out more about service security: http://www.jotform.com/answers/54352-SSL-Secured-Form-Email-Safety-Safety-

    Hope this answers your inquiry. Thanks.