What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I change the recipient email address of a form I created if I no longer know the username and password to the account?

    Asked by guest_22954628857065 on October 22, 2012 at 11:57 AM

    I created a form for someone I was working for at the time and set the recipent email address as my own to simplify things. However, I have now left the business and I am still receiving the emails. Would it be possible to change the email address it goes to if we cannot remember the username and password for JotForm? 

     

    Thanks.

     

    (Please make this question private as I do not have the option to)

    Page URL:
    http://www.haydockcandb.co.uk/FunctionRoomHire.html

  • Profile Image

    Answered by pinoytech on October 22, 2012 at 12:12 PM

    Unfortunately, not possible. In order to change form notification email address, you need to access the account and edit the form. What I would I suggest to you is contact the owner of that account/form and ask them to remove your email address into their form's notification.

    Hope you find it helpful.

    Thanks.