Can I change the recipient email address of a form I created if I no longer know the username and password to the account?

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    guest_22954628857065
    Asked on October 22, 2012 at 11:57 AM

    I created a form for someone I was working for at the time and set the recipent email address as my own to simplify things. However, I have now left the business and I am still receiving the emails. Would it be possible to change the email address it goes to if we cannot remember the username and password for JotForm? 

     

    Thanks.

     

    (Please make this question private as I do not have the option to)

  • Profile Image
    pinoytech
    Answered on October 22, 2012 at 12:12 PM

    Unfortunately, not possible. In order to change form notification email address, you need to access the account and edit the form. What I would I suggest to you is contact the owner of that account/form and ask them to remove your email address into their form's notification.

    Hope you find it helpful.

    Thanks.