I tried logging in again but I get a message that I am suspended

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    Jessica Evans 
    Asked on March 08, 2018 at 11:48 AM

    Hi, I am one of the events coordinators at Faith Assembly in NC and we were looking around at some different form options. I was setting up a test form through JotForm but my account logged me out and now when I try to log in it says 'Login Failed-Autosuspended'. Is there a way that I can fix this?


    Thanks,

    Jessica Evans

    Faith Assembly

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    Welvin
    Answered on March 08, 2018 at 11:59 AM

    Our apologies. For some reason, our system filter detected the credit card fields in the form as phishing although it is a payment integration. I have already reactivated your account and referred this case to our reviewers. Please try checking again.