What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All my forms are disabled, what is the problem?

    Asked by toto81 on October 22, 2012 at 12:21 PM
    Page URL:
    http://form.jotformeu.com/form/22462544630348

  • Profile Image

    Answered by pinoytech on October 22, 2012 at 12:42 PM

    Hi toto81,

    Sorry for the inconvenience that may have caused. Your form/account was autosuspended by our phishing detector because of this form: http://www.jotform.com/form/3370723247, this form is asking for username/email and password which violates our terms of use. Such form/s like this are most likely use for phishing activities. May we know the purpose of this form? If you could provide us a good reason about this form we would however consider your account re-activated.

    Thank you!

  • Profile Image

    Answered by toto81 on October 22, 2012 at 01:55 PM

    It's a registration form, but I have just modify it, the members will recieve their password by email.

    Thanks

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    Answered by pinoytech on October 22, 2012 at 03:05 PM

    Sorry, I can't re-activate your account. Can you please provide us a good reason about your form?

    Thanks.

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    Answered by toto81 on October 22, 2012 at 03:40 PM

    It was a registration form, i can't say an other reason, it's the reason!

    some members in my website ask me to have a registration without email, so i do it with this form.

    Thanks 

  • Profile Image

    Answered by toto81 on October 22, 2012 at 04:09 PM

    all the password ask has been disabled in all my forms, ok ?

    So, please can you reactivate my account, I need it...

    Thanks a lot

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    Answered by fxr on October 22, 2012 at 06:20 PM

    You have many forms.

    Please give us an example of what these forms are used for?

    What do you need the account for?

    Links to sites where these forms have been embedded would help.

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    Answered by guest_22960919504054 on October 23, 2012 at 02:17 AM

    this is true, there are many forms that I no longer use, I would remove as soon as possible.

    For my website i have a contact page => http://revolution92.e-monsite.com/pages/contact. html

    And various forms for ordering products or licenses on this page => http://tomproductions.e-monsite.com/pages/commande-document-papier.html

    => http://tomproductions.e-monsite.com/pages/commande-ecran-de-veille.html

    => http://tomproductions.e-monsite.com/pages/commande.html

    I have a registration form too => http://revolution92.e-monsite.com/pages/content/espace/2.html

    All my form, because you have disabled my account, are not shown on ly website, but you have pages links

    Thanks for your understand...

    Tom81

  • Profile Image

    Answered by guest_22960919504054 on October 23, 2012 at 02:19 AM

    yesterday i could connect to my account, yet no, so my new name is guest_22960919504054 

  • Profile Image

    Answered by guest_22960919504054 on October 23, 2012 at 03:18 AM

    can you send me an answer please?

    thanks

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    JotForm Support

    Answered by idarktech on October 23, 2012 at 04:53 AM

    @guest_22960919504054

    Hi,

    Your account was auto-suspended due to your form (Form ID: 13082248262 and 20764620164348). This form looks like a login form. Please be informed that we do not allow these type of forms as we don't support it. Our form can't work like a normal login form for website authentication purposes.

    I have now re-activated your account but please delete the mentioned form to avoid this from happening again. 

    Thank you for your understanding and apologies for the inconveniences caused.

  • Profile Image

    Answered by guest_22960919504054 on October 23, 2012 at 12:42 PM

    thanks a lot, i have understand...