- horizonsctAsked on March 08, 2018 at 12:16 PM
Is there anyway to get a phone call to discuss? I am completing a complex set of conditions that I can better explain over the phone.Page URL:
- JotForm SupportKevin_GAnswered on March 08, 2018 at 12:20 PM
Unfortunately, we do not provide phone support, I would recommend you to take a look on our guide about conditions: https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic
You may also provide us more details through this thread, we will be happy to help you.
- horizonsctAnswered on March 08, 2018 at 12:26 PM
My form is an IT request form. I have a selection box to select to get updates by email, text or none. Each then shows you appropriate fields after like email, or if you pick text, phone number and then a drop down for carrier. I was trying to set it up so it they picked "AT&T" from the dropdown, the result I get on the form is "@mms.att.net". then I would like in the background to get "phone number"+"mobile carrier" to be entered in to a result field like "email@example.com"
Does that make sense?
- JotForm SupportRichie_PAnswered on March 08, 2018 at 12:38 PM
You can add a conditional logic Update/Calculate Field in your result field.
That would insert the phonenumber+mobile carrier.
If > mobile courier is filled and if>mobile number is filled
we calculate a fields value.
Here is a sample output.
Please let us know if we can be of further assistance.
- horizonsctAnswered on March 08, 2018 at 01:06 PM
I solved my issue and got it all to work right. Thanks