Unique Submissions: Only one entry is allowed error

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    HeroicKB
    Asked on March 08, 2018 at 02:55 PM

    JotForm,


    We have set up a request form that we want our team to use to submit project reqeusts to us.


    However, we are getting a "Sorry only one entry is allowed" popping up.


    Can you help us understand this? We are not currently buying a plan but if we were to buy a plan how can we prevent this such that anyone can submit multiple forms?

  • Profile Image
    aubreybourke
    Answered on March 08, 2018 at 04:16 PM

    In your forms settings you have the unique submission feature enabled.

    When this is enabled you form will prevent multiple submissions from one user.

    For example:

    1520543749pu0k1.png

    You can set this to "No Check" and your form should work as expected.