problem with products page

  • ctarrant
    Asked on March 8, 2018 at 3:59 PM

    I have begun using the Cards form, but my customers are finding the products page to be confusing.  Can you take a look and see if there is another way of doing it? 

    Jotform Thread 1409593 Screenshot
  • Marvih
    Replied on March 8, 2018 at 5:29 PM

    I just checked your form, and I found out that everything is correctly set up. The Products page is also the same with other Card Form users.

    problem with products page Image 10

    There is an alternative way of doing it if they still find it hard to use. That is by creating manually your products using the basic field elements such as Image field for your product image and Dropdown field for the options.

    Then you will need to add a calculation value to your Dropdown field https://www.jotform.com/help/301-How-to-Assign-Calculation-Value

    Also add a Form Calculation widget to total the selected products and pass the value to your Payment Field.

    https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field

    But in my opinion, I still prefer the current one you are using.